Whenever a customer interacts with your business, it is important that the information you have available on that customer informs and guides the processes that will help to maximise their experience, whilst also making the interaction as effective and efficient as possible. This includes ensuring your operations are streamlined to avoiding repetition or re-keying of information, to viewing customer history, establishing context and initiating the correct actions.
Having real-time insight into your financial and customer data gives you the knowledge you need to make the right decisions at the right time. You might want to review the last call report on the way to your client's office, check the numbers while you're there or send a quotation afterwards. This is all possible if you have constant access to company data either on your smartphone, tablet or PC.
Exact is an all-in-one online integrated business solution specifically designed for SME’s:
- Wholesale Distribution
- Professional Services
Each one of these solutions include Accounts and CRM - all in the Cloud!
- Automate everything with 1 flexible online subscription
- Work together for the best results
- Make better decisions with 24/7 online insight into all business data
Who are Elementary Business Solutions:
At the most basic level, we implement Exact business software solutions that make your business run more efficiently, effectively and profitably.
But we are so much more than that. We believe you can only reap the rewards that software delivers when your processes and people are in harmony with it. We are not simply software solutions sellers. We are problem solvers, trainers and mentors.
Our approach is unusual, certainly, but it is also effective. You will need to put in more effort than simply saying ‘we’ll have that one, please’. We will be with you every step of the way. We will provide the expertise to put in place the tools that will deliver lasting change and equip your business with what it needs to grow.
Don’t take our word for it; what some of our clients say about us:
“Paul has a curiosity and passion about helping people to solve their problems and
to achieve their goals. He has been particularly effective in coaching staff to help them to
understand the company's objectives and culture and help them to grow and take on
more responsibilities.” Read more
“As well as receiving requests to assist with and lead projects, Paul has pro-actively offered
suggestions to improve our CRM system. This has helped us to simplify processes in order to
save a huge amount of time whilst managing customer enquiries and converting orders. Paul's work has made our business stronger and more efficient.” Read more