In my two previous posts I covered topics which could cause business inefficiency – disconnected software systems (technology) and a lack of defined processes. As you’ve probably guessed these two elements are very much related. There is also a third element in this relationship: your team (people). A streamlined operation will combine all three of these elements.
I didn’t know where to start with ‘gain insight’, so I looked up what it actually meant. The Oxford dictionary defines it as ‘the capacity to gain an accurate and deep understanding of someone or something’. Do you have this insight into your business?
Gaining a better insight will help you monitor Key Performance Indicators (KPI’s); it’s critical for any business to establish KPI’s as they play such a pivotal role in helping you monitor the performance of your business in relation to your strategic goals and objectives. You can also use this knowledge to set clear goals and objectives for your team, as well as benchmarks against your competitors - all helping to keep on target to grow your business and stay ahead of your competition.
Once KPI’s have been set, you will need to monitor the performance of your business against them. Before you can start monitoring though, you will need to gain insight that helps you monitor these KPI’s against actual performance to help you know if you’re staying on track to hit your targets, achieve your margins, and reach your goals.
If you’re not able to gain this insight from your current software system(s), then it’s probably worth talking to your current software provider or IT partner about how they could help you.
Benefits recap - a business that uses integrated software systems supported by processes which are efficient, controlled, flexible, well documented and regularly reviewed, will reap the following benefits:
better control of your operation
gain a full insight into business operations
a 360-degree view of your customer
reduce people's frustration; contributing to happier and more productive people
able to better satisfy your customers
invoice quickly, correctly and on time
minimise costs and overheads
help maximise profits
Who is Elementary Solutions?
Elementary Solutions is an Exact Online Certified Partner. Our technical business consultants have all been through the rigorous certification programme to ensure that they not only understand the Exact Online Software Solutions but, also understand how it can help your business reap the benefits efficiently and effortlessly.
What makes Elementary Solutions different?
It’s not just about the software system. Of course the software is important, but of equal importance are your people and business processes. When you choose Elementary, you can be confident in the knowledge that you are choosing a partner who understands the importance of this and can help you successfully implement your Exact Online Solution.
What is Exact Online?
Exact Online is a cost-effective, all-in-one, integrated software solution that can help your business save time, money and improve efficiency. All in the cloud and from anywhere.